Ordering Information for Chickadee Designs

Orders can be placed to Chickadee Designs through this website or via mail order.

Website - We accept personal checks or money orders
Mail orders - can use this printable order form:
Printable Order Form

Payment should be included - if it is a personal check or Money Order, it should be made out to Paulett Sapergia.

Send your mail orders and payment to:

Payment Methods:

We accept checks or money orders. Your order will be shipped after payment has cleared.

Framing:

Framing is available for select items and priced accordingly. For more information on our framing styles available, please email for more info.

Shipping:

All items are shipped via Canada Post unless buyer requests different delivery method such as Express Post or UPS. If this is an international order, please email us the mailing address and we will send the actual shipping cost in advance of your placing the order.

Orders/Delivery Times:

Orders are processed and shipped within 2 weeks of receipt of payment. Once an order is processed, a confirmation message will be sent to the buyer via email.

Return Policy:

Returns may be made within the first 14 days of receipt of merchandise. Shipping and handling charges will not be refunded. It is the customer’s responsibility to pay shipping to return merchandise.
Custom Orders or personalized orders are not returnable. It is the customer’s responsibility to confirm specifics prior to ordering.
Report damaged goods or discrepancies to Chickadee Designs immediately upon receipt. Damaged items will be replaced as soon as possible.